DIMITRA'S ART
GLASS STUDIO

Shipping & Delivery Costs

Dimitra’s Art Glass Studio

 

Shipments are carried out via ACS according to the official January 2025 price list.

Prices are based on the official ACS pricing policy published on the company’s website:
https://www.acscourier.net/el/ypiresies/taxymetafores-eswterikoy/timokatalogos/
https://www.acscourier.net/en/services/international-transportation-services/international-pricelists/

All prices include 24% VAT.

 


 

Greece – Express Next Day

 

Charges up to 2kg

 

Area Door to Door Additional kg
Same city €2.80 / 2 kg €0.60 / 1 kg
Same region €3.00 / 2 kg €0.80 / 1 kg
Mainland €3.00 / 2 kg €0.80 / 1 kg
Islands €3.00 / 2 kg €1.00 / 1 kg
Remote areas €5.00 / 2 kg €1.00 / 1 kg

 

Delivery time

 

 


 

Shipments Over 2kg

 

Cost is calculated based on:

Actual weight
or
Volumetric weight = (Length × Width × Height in cm) / 5000

The higher value applies.

For large or fragile items (e.g. lamps), final cost is confirmed prior to shipment.

 


 

International Shipping

 

International services include:

 

Indicative Prices (€)

 

Weight Zone N Zone A Zone 1
0.5 kg 20,21€ 27,40€ 46,13€
1 kg 22,82€ 27,40€ 59,89€
2 kg 28,21€ 38,55€ 85,31€
5 kg 44,33€ 64,60€ 141,86€
10 kg 71,24€ 85,76€ 191,08€

 

Shipments above 25kg are charged per additional kilogram.
International shipments are subject to a variable fuel surcharge.

For an exact quotation depending on destination and weight, please contact us prior to shipment.

 


 

Packaging, Protection & Transport Damage

 

Packaging

 

At Dimitra’s Art Glass Studio, the safety of our glass creations is our highest priority.

Each item:

For lamps and larger artworks, additional internal reinforcement is applied for maximum protection.

 


 

Transport Responsibility

Once the shipment is handed over to ACS, transportation is carried out according to the courier’s official terms and conditions.

 


 

In Case of Damage

 

  1. Inspect the package in the presence of the courier.

  2. Request that the damage is noted on the delivery document.

  3. Contact us within 24 hours of delivery.

  4. Keep the packaging until the inspection process is completed.

 

The studio is not responsible for damages reported after this period or for damage occurring after delivery.

In any case, we personally ensure the best possible support and customer service.