Dimitra’s Art Glass Studio

Last updated: 23.02.2026

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1. General Information

Dimitra’s Art Glass Studio (hereinafter referred to as “the Company”) respects and protects the personal data of visitors and customers of its website.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek Law 4624/2019, as in force.

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2. Data Controller

The Data Controller is:

Dimitra’s Art Glass Studio

Email for data protection matters:

dags.art.skg@gmail.com

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3. Categories of Data We Collect

3.1 Data You Provide

When browsing the website and/or making a purchase, we may collect:

Full nameShipping and billing addressEmail

• Phone number
• Order details
• Message content (contact form)
• Newsletter subscription data

The Company does not store credit card details. Payments are processed through secure payment service providers.

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3.2 Data Collected Automatically

When visiting the website, we may collect:

• IP address
• Device and browser information
• Usage data
• Cookies

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4. Purpose of Processing

Personal data is used for:

• Executing and managing orders
• Communicating with customers
• Sending informational material (with consent)
• Improving services and user experience
• Compliance with tax and legal obligations

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5. Legal Basis for Processing

Processing is based on:

Performance of a sales contractConsent (newsletter, non-essential cookies)Compliance with legal obligations

• The legitimate interest of the Company

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6. Cookies

The website uses necessary and optional cookies for:

• The proper functioning of the online store
• Maintaining products in the shopping cart
• Statistical traffic analysis

Users can manage their preferences through the relevant consent mechanism (cookie banner).

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7. Data Retention

Personal data is retained:

• For as long as necessary to perform the contract
• In accordance with tax legislation
• Until consent is withdrawn (newsletter)

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8. Data Sharing

Personal data may be disclosed to:

Hosting providers within the European UnionPayment service providers

• Courier companies

The Company’s accountant or tax advisor

No data is transferred outside the European Union.

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9. Data Subject Rights

Each user has the right to:

AccessRectificationErasureRestriction of processingData portability

• Withdrawal of consent

Requests may be sent to:

dags.art.skg@gmail.com

Users also have the right to lodge a complaint with the Hellenic Data Protection Authority.

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10. Security Measures

The Company takes appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or destruction.

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11. Amendments

This Privacy Policy may be modified at any time. The updated version will be posted on the website.